External Quality Specialist (m/w/d)


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CROMA-PHARMA is an internationally active, family-owned pharmaceutical Company with its headquarter in Leobendorf, Korneuburg district, in the north of Vienna. Many years of experience in the manufacturing of products based on hyaluronic acid and a unique level of expertise in the field of aesthetic medicine have made CROMA-PHARMA a globally renowned specialist in the dynamic and versatile business of anti-aging.


We are searching for applicants who want to make a sustainable contribution to our success as a family- run Austrian company.



We are expanding our Quality department and therefore looking for a/ an Quality Specialist for external manufacturing.


Ihre Aufgaben
  • Support interface function between Contract Manufacturers (CMOs) and CROMA internal departments
  • Support establishing and maintaining strong relationships with CMOs and internal peers to develop and deliver shared objectives
  • Provide operational expertise to support transfer of all relevant aspects of the product specification to the CMOs
  • Contribute and ensure the qualitative requirements for product and production at the contract manufacturer are met
  • Support development, maintenance and communication of suitable KPI dashboards to measure CMOs / CROMA performance ensuring business and patient supply and quality needs are achieved.
  • Participate in the continuous monitoring of contract manufacturers on the basis of KPIs
  • Support and ensure timely escalation of issues and risks as relevant to appropriate stakeholders
  • Participation and analysis of CMOs in the context of the troubleshooting processes
  • Support operational issues are effectively resolved and that supply risks are being proactively managed
  • Contribute for corrective and preventive actions for the further development of the product and the process maturity
  • Contribute for the complaint handling and relevant root cause investigation
  • Contribute for the product,- process,- system audits
  • Support business objectives and manufacturing, supply and quality deliverables are met by CMOs
  • Support identification and implementation of continuous improvement initiatives within the External Manufacturing & Operations team
Ihr Profil
  • Minimum of 5 years' experience in providing operational / technical support to medical devices, pharmaceuticals and combination products manufacturing
  • Significant knowledge of manufacturing processes
  • Comprehensive understanding of Medical devices, GMP requirements for commercial manufacturing
  • Experience of developing operational KPI dashboards and interpreting the data to identify improvement opportunities
  • Experience of working with CMOs and matrix teams would be a distinct advantage, demonstrating strong communication and influencing skills
  • Ability to coordinate Quality oversight working with external site Quality.
  • Ability to review Quality documents and data ensuring compliance to GMP. Documents to include batch records, analytical data, logs, and others.
  • Ability to write Quality documents such as SOPs, protocols, and others to ensure compliance with process and GMPs.
  • Ability to review and apply release requirements to product, process intermediates, raw materials and components for GMP use
  • Fluent in English, Knowledge in Korean is an Advantage
  • Minimum BS degree in a Scientific (Biochemistry, Biology, Chemistry) or Engineering (Chemical, Mechanical) related field. Advanced degree would be an advantage.


We offer a varied work in a rapidly expanding company with diverse development opportunities and company benefits, as well as flexible working hours and home office. If you want to become part of a dynamic team, we look forward to meeting you!

For this position, a salary of EUR 38,000, - (full-time) applies gross p. a. Willingness to overpayment exists and depends on the specific qualification and experience.


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